PRIVACY POLICY
Last Updated: 04.04.2026
POLICY
Isabella Ceccato Design (“we”, “us”, “our”) is an Australian jewellery studio based in Sydney.
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) (Australia), General Data Protection Regulation (GDPR) (EU), and the UK GDPR.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from us.
WHAT INFORMATION WE COLLECT
When you visit or interact with our website, we may collect personal information us including:
Name
Email address
Phone number
Billing and shipping address
Order details and purchase history
Any information you submit via contact forms or consultations
We may also automatically collect certain technical information such as IP address, Browser type, and how you interact with the website.
HOW WE COLLECT YOUR INFORMATION
We collect your information when you:
Make a purchase
Submit a form or enquiry
Book a consultation
Interact with our website
Some of this information is collected automatically through the use of cookies and analytic tools.
WHY WE COLLECT YOUR INFORMATION
We use your personal information to:
Fulfil your orders (pretty important)
Process payments and arrange delivery
Communicate with you about your order or enquiry
Provide customer support
Improve our website and user experience
Prevent fraud and keep our website secure
Send marketing communications (only if you opt in)
MARKETING COMMUNICATIONS
We may use your information to keep you in the loop about new pieces, special releases, and other sparkly updates from Isabella Ceccato Design.
You will only receive marketing from us if you have signed up to our mailing list.
Don’t want them anymore? You can unsubscribe using the link in our emails or by contacting us directly.
SHARING YOUR INFORMATION
We may share your information when necessary, with trusted providers including our platform provider, payment processors, or shipping providers. They only use your information to do their job.
Some of our service providers are located outside of Australia, including in the United States and Europe. This means your data may be transferred outside Australia. However, we take reasonable steps to make sure it is handled securely and in accordance with relevant privacy laws.
Our website is hosted by Squarespace, which may collect personal information such as your IP address, browser details, and usage data in order to operate, secure and improve its platform. Squarespace may also process personal information on our behalf for services including website hosting, ecommerce functionality, analytics, payments and email communications. You can learn more about about Squarespace’s Privacy Policy at:
https://www.squarespace.com/privacy
We do not sell your personal information to third parties.
Because that's cooked.
STAYING ANONYMOUS
Where practical, you may interact with us anonymously or by using a pseudonym. However for purchases and custom work, we will need some details to make the magic happen.
COOKIES
We use cookies to keep our website functioning properly and to understand how people use the site. Other cookies (like analytics) are completely optional and used with your consent.
KEEPING YOUR INFORMATION SECURE
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure. This includes using secure platforms and encrypted payment systems.
That said, no internet system is 100% bulletproof (no matter how hard we wish).
HOW LONG YOUR INFORMATION IS KEPT
We keep your information only as long as we need it to complete your orders, resolve any disputes, and meet legal and accounting obligations. After that, it is deleted or de-identified.
YOUR RIGHTS
You have the right to:
Ask what information we have about you
Request corrections
Ask us to delete your data
Opt out of marketing any time
COMPLAINTS
If you have a concern about how your data is handled, please contact us first and we will do our best to resolve it quickly and fairly. If you’re not satisfied, you can contact the Office of the Australian Information Commissioner at:
CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
CONTACT
Isabella Ceccato Design
Email: info@isabellaceccatodesign.com
ABN: 66 735 276 725
Location: Sydney, Australia